More than just nursing
Our Spitex services: nursing, companionship and household help
We take your daily habits into account from the very first consultation, and your care is tailored to you personally – so that life at home remains possible without major restrictions. Around the clock if needed.
- Recognised by all Swiss health insurers
- Around the clock if needed
- No age limit
What we offer
Everything you need at home.
Nursing care, companionship and household help from a single provider – in the cantons of Zurich (including the City of Zurich), Aargau and Schwyz. Choose a service to find out more.
The first step
Needs assessment and advice
It all starts with a personal conversation: in your home, we work out what support you need and advise you – and your relatives too.
Nursing care
Personal care, medical and psychiatric nursing – services covered by basic health insurance.
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Basic care
Help with washing, dressing and moving about – so that you can live at home as independently as possible.
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Treatment care
Injections, dressings and medication management – prescribed by your doctor, carried out by qualified nurses.
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Psychiatric care
Training and conversations in everyday life – in close cooperation with everyone involved.
Companionship
Support in everyday life – by the hour or as a presence over 12 or 24 hours.
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Companionship
Support and company in everyday life – with small, stable teams, in your mother tongue where possible.
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24-hour care
12 or 24 hours of presence and care in your home – from Monday to Sunday.
Household
Household services, coordinated with your nursing care.
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Household help
Cleaning, shopping and more – combined with nursing care.
Special situations
After a hospital stay and in the last phase of life.
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Acute and transitional care
Care after a hospital stay, prescribed in hospital – so that you can get your strength back.
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Palliative care
Care and support in familiar surroundings – in close coordination with doctors and relatives.
Not sure what fits?
What kind of support suits you?
Answer three short questions. You then go straight to your request – with the most important details already filled in.
- For yourself or for someone close to you
- Nursing care, companionship and household help
- Cantons of Zurich, Aargau and Schwyz
Step 1 of 3
Who are you looking for support for?
How can we help?
You can choose more than one.
Please choose at least one option – or “Not sure yet”.
Where is the support needed?
This fits your situation
We will advise you personally – and assess your needs in your own home.
You can send the request on behalf of your relative. We will discuss everything else together with everyone involved.
For referrals from a doctor’s practice, hospital or social services, you can also reach us directly by phone.
Tell us in your request what it is about – we will get back to you.
Your answers
Outside our area?
We are here for you in the cantons of Zurich (including the City of Zurich), Aargau and Schwyz. Guests visiting the region are cared for with a doctor’s prescription. Give us a call – we are happy to talk about whether and how we can help.
Phone 044 500 49 27Recommended services
- Basic carePersonal care and help with the activities of daily living.
- Household helpCleaning and shopping – on a doctor’s prescription, combined with nursing care.
- CompanionshipSupport in everyday life, so that life at home stays possible without major restrictions.
- Treatment careInjections, dressings and medication management – prescribed by your doctor.
- Psychiatric careTraining and conversations – in close cooperation with everyone involved.
- Acute and transitional careFor up to 14 days after a hospital stay – prescribed in hospital.
- Palliative careCare in close coordination with doctors and relatives.
- 24-hour care12 or 24 hours of presence and care in your home – on request.
- Needs assessment and adviceWe assess your needs in your home and advise you on the support that suits you.
Rather talk straight away?
Phone 044 500 49 27No obligation – your answers are already filled in on the form.
What health insurance covers
- Nursing care – needs assessment and advice, treatment care and basic care – is part of compulsory basic health insurance and is covered by all health insurers. You pay your deductible (franchise), your co-payment (Selbstbehalt) and your canton’s patient contribution.
- Treatment care requires a doctor’s prescription. Since 1 July 2024, needs assessment, advice and basic care are also possible without one.
- Acute and transitional care is prescribed in hospital and lasts no more than 14 days.
- Household services are paid by supplementary insurance under certain conditions – you will find the terms in your policy.
- We always discuss services that no insurance covers with you in advance – with no travel charges or handling fees.
Rates in the Canton of Zurich
per hour
- Basic care
- CHF 52.60 / hour
- Examinations and/or treatment
- CHF 63.00 / hour
- Needs assessment and/or advice
- CHF 76.90 / hour
- Household care
- CHF 44.00 / hour
- 12 h or 24 h presence and care
- on request
Patient contribution: CHF 7.65 per day – in addition to your co-payment and deductible.
All rates in the Canton of ZurichRates in the Canton of Aargau
per hour
- Basic care
- CHF 54.60 / hour
- Examinations and/or treatment
- CHF 65.40 / hour
- Needs assessment and/or advice
- CHF 79.80 / hour
- Household care Private
- CHF 44.00 / hour
- 12 h or 24 h presence and care
- on request
Patient contribution: 20 % of the insurer’s contribution, no more than CHF 15.95 per day.
All rates in the Canton of AargauRates in the Canton of Schwyz
per hour
- Basic care
- CHF 52.60 / hour
- Examinations and/or treatment
- CHF 63.00 / hour
- Needs assessment and/or advice
- CHF 76.90 / hour
- Household care Private
- CHF 44.00 / hour
- 12 h or 24 h presence and care
- on request
Patient contribution: 20 % of the insurer’s contribution, no more than CHF 15.95 per day.
All rates in the Canton of SchwyzPrefer to talk in person? Call us:
Phone 044 500 49 27Costs & health insurance
Who pays for what?
We are recognised by all Swiss health insurers. All services covered by health insurance are billed in accordance with the tariff agreement.
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Basic insurance
Compulsory basic health insurance (under the Health Insurance Act, KVG) covers needs assessment and advice, treatment care and basic care – including psychiatric and palliative nursing. You pay your deductible (franchise), your co-payment (Selbstbehalt) and your canton’s patient contribution.
Acute and transitional care: the costs are shared between your health insurer and your canton of residence.
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Supplementary insurance
Household services are paid by supplementary insurance under certain conditions. You will find the terms in your supplementary insurance policy.
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Private, by arrangement
We offer a presence over 12 or 24 hours on request. We only take on services that are not recognised by health insurance after prior agreement with everyone involved.
For services outside the Health Insurance Act, we do not charge any travel or handling fees.
Good to know
Here for everyone.
- Guests visiting the region are cared for, provided there is a doctor’s prescription.
- We obtain aids and care supplies for you – as agreed with you.
- We do not offer a transport service – but we are happy to give you the relevant addresses.
- Our visits are free of prejudice regarding origin, age, gender and cultural background.
0 – Age limit
There is no age limit – we care for children too.
< 24 h – until care starts
We take over your care within 24 hours.
7 × 24 – Around the clock
There for you from Monday to Sunday whenever needed.
Frequently asked questions
Questions about our services
What services does Spitex offer?
Spitex Medimex offers basic care, treatment care, psychiatric care, companionship, household services, acute and transitional care, palliative care and – on request – a presence over 12 or 24 hours. Everything always starts with a needs assessment and advice in your home.
Which Spitex services does health insurance cover?
Basic health insurance covers nursing care under the Health Insurance Act (KVG): needs assessment and advice, examinations and treatment (treatment care) and basic care. You pay your deductible (franchise), your co-payment (Selbstbehalt) and a patient contribution, the amount of which is set by your canton.
Household services are paid by supplementary insurance under certain conditions.
What is the difference between basic care and treatment care?
Basic care is support with everyday activities – such as personal hygiene, dressing and undressing, eating and drinking, or moving about. Treatment care covers medical measures such as injections, dressings, wound care or medication management.
Treatment care requires a doctor’s prescription; since 1 July 2024, basic care no longer necessarily does.
Do I need a doctor’s prescription for Spitex?
That depends on the service. Treatment care requires a doctor’s prescription. Since 1 July 2024, needs assessment, advice and basic care may also be provided without a doctor’s order – on the basis of a needs assessment by a qualified nurse. Acute and transitional care is prescribed in hospital.
We are here for you
Let’s find the right support together.
Call us or send us your request – for yourself or for someone close to you. We will advise you personally and take over your care within 24 hours.