Services · Special situations
Acute and transitional care – well looked after when you leave hospital
Acute and transitional care is care ordered in hospital for a maximum of 14 days after a hospital stay. Its aim: to help you get back to the condition you were in before your hospital stay – in your own home.
- Recognised by all Swiss health insurers
- Care can start within 24 hours
- Zurich · Aargau · Schwyz
At a glance
- Duration
- Up to 14 days
- Prescription
- Ordered in hospital
- Costs
- Health insurer and canton of residence
- Start
- Within 24 hours
Who it is for
From hospital back to your home.
After an operation, an accident or an acute illness, you may leave hospital – but you are not quite back on your feet yet. Acute and transitional care exists for exactly this period.
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After discharge from hospital
When you still need care after your hospital stay to become independent again at home.
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With a clear goal
The care aims to get you back to the condition you were in before your hospital stay.
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For relatives and professionals
Relatives, hospitals and social services can contact us directly so that care can be planned in good time.
What it includes
Care for the first two weeks.
Acute and transitional care covers the nursing services ordered in hospital for the period after your discharge – from basic care to treatment care.
Depending on what is ordered, for example:
- Wound care and changing dressings after an operation
- Preparing and giving medication
- Checking blood pressure, pulse and other readings
- Help with personal care and with dressing and undressing
- Mobilisation and exercises
- Advice on what happens after transitional care
We obtain aids and care supplies for you – as agreed with you.
Still need support after 14 days? More about basic care at home
How it works
Making a smooth transition home.
Ideally, get in touch with us before you leave hospital.
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Ordered in hospital
The hospital doctor orders acute and transitional care together with a qualified nurse – before you are discharged.
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Contact us
You, your relatives or the hospital’s social services get in touch with us on 044 500 49 27 or by sending a request.
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Care starts within 24 hours
We take over your care within 24 hours – around the clock if needed.
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After 14 days at most
Transitional care ends after 14 days at the latest. If you still need support after that, we will discuss the next steps with you.
Costs & health insurance
Who pays for transitional care?
Acute and transitional care is paid for under the rules of hospital financing: your health insurer and your canton of residence share the costs, with the canton paying at least 55 per cent.
As with other services covered by basic insurance, you pay your deductible (franchise) and co-payment (Selbstbehalt). The patient contribution that applies to other nursing care is not charged for acute and transitional care.
Financing
Hospital financing
- No patient contribution. It does not apply to acute and transitional care.
- Deductible and co-payment as with other services covered by basic insurance.
- Up to 14 days. After that, care can continue as regular Spitex care.
Explained in brief
- Deductible (franchise)
- The amount you pay yourself each calendar year before basic insurance starts covering costs. You chose the amount with your health insurer.
- Co-payment (Selbstbehalt)
- Once you have paid your deductible, you contribute 10 per cent of any further costs – up to an annual maximum.
Frequently asked questions
Questions about transitional care
What is acute and transitional care?
It is care at home following a hospital stay, ordered in hospital and lasting no more than 14 days. The aim is to help you get back to the condition you were in before your hospital stay.
How long does transitional care last?
A maximum of 14 days. If you still need care after that, it can continue as regular Spitex care – we will advise you on this.
Who prescribes transitional care?
It is ordered in hospital: by the hospital doctor together with a qualified nurse. It is best to raise the subject before you are discharged.
What does transitional care cost?
Your health insurer and your canton of residence share the costs under the rules of hospital financing. You pay your deductible (franchise) and co-payment (Selbstbehalt); no patient contribution is charged.
Who obtains the aids and care supplies?
We take care of everything for you – as agreed with you.
Do you offer a transport service?
No. But we are happy to give you the relevant addresses.
Where we work
Acute and transitional care in your region
We are out and about for you in the cantons of Zurich (including the City of Zurich), Aargau and Schwyz. Everyone living in these cantons can use our services.
Our office: Lerzenstrasse 11, 8953 Dietikon
Contact and officeOpen in Google Maps (opens in a new window)
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Canton of Zurich
The whole canton, including the City of Zurich -
Canton of Aargau
Throughout the Canton of Aargau -
Canton of Schwyz
Throughout the Canton of Schwyz
We are here for you
Settle back in well after hospital.
Call us – ideally before you are discharged. We take over your care within 24 hours.