Services · Nursing care
Psychiatric Spitex – mental health nursing in your own home
Psychiatric nursing with training and conversations – in your familiar surroundings. We work closely with everyone involved to achieve the best possible treatment outcome. Recognised by all Swiss health insurers.
- Recognised by all Swiss health insurers
- Care can start within 24 hours
- Zurich · Aargau · Schwyz
At a glance
- Who it is for
- People with mental health conditions
- Focus
- Training and conversations
- Costs
- Health insurance (basic insurance)
- Prescription
- Required for treatment measures
Who it is for
When your mind needs support.
A mental illness affects every part of everyday life – and often the whole family too. Psychiatric Spitex supports you where your life takes place: at home.
-
With a mental illness
When a mental illness makes everyday life hard – for a while or over a longer period.
-
After a clinic stay
When you want to find your feet again at home after inpatient treatment.
-
For more stability day to day
When your daily routine, the household or social contacts are difficult and you want to regain confidence step by step.
-
For relatives
When you are worried about someone close to you. We involve relatives – in the way the person concerned wishes.
What it includes
Training and conversations – in the midst of life.
Our psychiatric nursing includes training and conversations. We work closely with everyone involved – with you, your relatives and your doctor – to achieve the best possible treatment outcome.
What psychiatric nursing can include, for example:
- Conversations that ease the burden and offer guidance
- Working out and practising a daily structure that suits you
- Practising strategies for coping with anxiety, tension or distressing thoughts
- Encouraging social contacts in a targeted way
- Support in crisis situations
- Preparing medication and supporting you in taking it – on a doctor’s prescription
We carefully discuss with you at the start which measures make sense – and adapt them as we go.
Would you like support in everyday life? More about companionship at home
How it works
How psychiatric care begins.
The first step is a conversation – calm and confidential.
-
Get in touch
Call us on 044 500 49 27 or send us your request – for yourself, as a relative or as a professional.
-
Getting to know you and assessment
We get to know you and your situation and work out together what support will help.
-
Coordination with everyone involved
We coordinate with your doctor – and, if you wish, with your relatives. Treatment measures require a doctor’s prescription.
-
Care starts within 24 hours
We take over your care within 24 hours – with a small, stable team.
Costs & health insurance
What does psychiatric Spitex cost?
Psychiatric nursing is a benefit of basic health insurance, and we are recognised by all Swiss health insurers. Depending on the measure, it is billed at the hourly rates for needs assessment and advice, for examinations and treatment or for basic care. The patient contribution, deductible (franchise) and co-payment (Selbstbehalt) are added.
Explained in brief
- Patient contribution
- You pay part of the nursing costs yourself – up to a fixed maximum per day. The amount is set by your canton. Children and young people under 18 pay no patient contribution in the cantons of Zurich, Aargau and Schwyz.
- Deductible (franchise)
- The amount you pay yourself each calendar year before basic insurance starts covering costs. You chose the amount with your health insurer.
- Co-payment (Selbstbehalt)
- Once you have paid your deductible, you contribute 10 per cent of any further costs – up to an annual maximum.
- Residual financing
- Whatever is not covered by health insurance and the patient contribution is paid by the public sector – depending on the canton, by your municipality of residence or by the canton.
Frequently asked questions
Questions about psychiatric Spitex
What does psychiatric Spitex do?
Psychiatric Spitex supports people with mental health conditions at home – with conversations, training in everyday life and help through difficult phases. To do so, we work closely with everyone involved to achieve the best possible treatment outcome.
Does health insurance cover psychiatric home care?
Yes. Psychiatric nursing is a benefit of basic health insurance, and we are recognised by all Swiss health insurers. You pay your canton’s patient contribution as well as your deductible (franchise) and co-payment (Selbstbehalt).
Do I need a doctor’s prescription for psychiatric Spitex?
For treatment measures, yes. Since 1 July 2024, needs assessment, advice and basic care measures are also possible without a doctor’s order. We will discuss with you what applies in your situation.
How quickly can psychiatric home care start?
We take over your care within 24 hours. Call us on 044 500 49 27 – we will discuss the next steps with you.
Will I always be cared for by the same person?
We try to send the same carers to the same place whenever possible. Because our staff work part-time and are sometimes away on holiday, at training or ill, this is not always possible.
If you only need help around the home at regular intervals, planning for the same staff member is usually feasible.
At what times are you available?
With specially qualified staff, Spitex Medimex provides professional care around the clock – from Monday to Sunday (7 × 24 hours).
Where we work
Psychiatric care in your region
We are out and about for you in the cantons of Zurich (including the City of Zurich), Aargau and Schwyz. Everyone living in these cantons can use our services.
Our office: Lerzenstrasse 11, 8953 Dietikon
Contact and officeOpen in Google Maps (opens in a new window)
-
Canton of Zurich
The whole canton, including the City of Zurich -
Canton of Aargau
Throughout the Canton of Aargau -
Canton of Schwyz
Throughout the Canton of Schwyz
We are here for you
The first step is a conversation.
Call us or send us your request – in confidence, for yourself or for someone close to you.