Services · Household

Household help – support with cleaning and shopping

Household services such as cleaning and shopping – coordinated with your nursing care, so that your home remains a place where you feel comfortable. With no travel charges.

  • No travel charges
  • Coordinated with your care
  • Zurich · Aargau · Schwyz
Gloved hand cleaning a stainless-steel sink with a cloth

At a glance

Services
Cleaning, shopping, etc.
Combined with
Nursing care, on a doctor’s prescription
Rate
CHF 44.00 / hour
Insurance
Supplementary insurance (depending on your policy)

Who it is for

So that your home stays your home.

Household help is for people receiving nursing care who find cleaning or shopping too much – in later life, after an operation or during an illness.

  • In later life

    When heavy housework becomes a burden and you would rather use your energy for other things.

  • After hospital or surgery

    When you need to take it easy but the household still needs to keep running.

  • Together with nursing care

    Our household services can be used on a doctor’s prescription in combination with nursing care.

What it includes

Clean, stocked up, relieved.

Our household services include cleaning, shopping and other household tasks. We coordinate them with your nursing care and your daily routine.

Our household services:

  • Cleaning – so that your home stays well kept
  • Shopping – so that your fridge and cupboards are stocked
  • Other household tasks – we discuss exactly which ones with you during the needs assessment
  • Planning at regular intervals, coordinated with your nursing care

If you only need help around the home at regular intervals, planning for the same staff member is usually feasible.

Would you also like company and support? More about companionship at home

How it works

How household help comes to you.

Easy to plan – and coordinated with your nursing care.

  1. Get in touch

    Call us on 044 500 49 27 or send us your request – for yourself or for someone close to you.

  2. Assessment in your home

    We discuss which tasks need doing and how often – coordinated with your nursing care.

  3. Regular intervals

    We plan the visits at regular intervals – so it is usually the same staff member who comes to you.

  4. Help starts within 24 hours

    We take over your support within 24 hours.

Costs & health insurance

What does household help cost?

We bill household services at an hourly rate – with no travel charges or other handling fees. Under certain conditions, supplementary insurance pays; you will find the terms in your supplementary insurance policy.

Rate per hour

Household care

All prices and rates

Explained in brief

No travel charges
For services outside the Health Insurance Act, we do not charge any travel or other handling fees.
Always discussed in advance
We only take on services that are not covered by insurance after prior agreement with everyone involved.
Monthly invoice
We invoice once a month – in the second half of the month at the latest, always for the previous month.
Cancellations
A planned visit must be cancelled or rescheduled 24 hours in advance. Visits that are not cancelled will be charged.

Frequently asked questions

Questions about household help

All questions and answers

How much does Spitex household help cost?

We bill household services at an hourly rate – you will find the rates for your canton under “Costs” on this page. There are no travel charges or handling fees.

Does health insurance pay for household help?

Household services are paid by supplementary insurance under certain conditions. You will find the terms in your supplementary insurance policy – if in doubt, ask your health insurer directly.

Can I get household help without nursing care?

Our household services can be used on a doctor’s prescription in combination with nursing care. Call us on 044 500 49 27 – we are happy to discuss what is possible in your situation.

Will the same person always come for the housework?

If you need help around the home at regular intervals, planning for the same staff member is usually feasible. Because our staff also go on holiday, attend training or fall ill, this is not always possible.

What if something else comes up at short notice at the time of a visit?

Please contact our scheduling team as soon as possible so that we can discuss the situation. We will try to find a solution.

As a rule, a planned visit must be cancelled or rescheduled 24 hours in advance. In exceptional cases, special arrangements can be made. Visits that are not cancelled will be charged.

When will I be invoiced?

We invoice once a month – in the second half of the month at the latest, always for the previous month.

Where we work

Household help in your region

We are out and about for you in the cantons of Zurich (including the City of Zurich), Aargau and Schwyz. Everyone living in these cantons can use our services.

Our office: Lerzenstrasse 11, 8953 Dietikon

We are here for you

More time for what matters to you.

Call us or send us your request – we will plan your household help to fit your nursing care.

Call044 500 49 27 Requestsend online