Services · Companionship

Companionship at home – personal and consistent

Support in everyday life, so that life at home remains possible without major restrictions: with small, stable teams and – where possible – in your mother tongue. For you or for someone close to you.

  • Small, stable teams
  • In your mother tongue where possible
  • Zurich · Aargau · Schwyz
Carer hugging a smiling older woman in a wheelchair in a sunny park

At a glance

Who it is for
Older people and their relatives
Team
Small and stable
Language
Your mother tongue where possible
Costs
Discussed with you in advance

Who it is for

So that you can live well at home.

Companionship is for people who want to live at home and need support and a familiar face in everyday life – and for relatives who want to know their loved ones are well looked after.

  • Older people

    When everyday life takes more strength and you would like company and a helping hand.

  • Relatives

    When you want to know that your mother, father or partner is in good hands.

  • In your language

    We aim to provide nursing care and support in your mother tongue – our team speaks many languages.

  • For peace of mind

    When it helps to have someone drop by regularly and check that all is well.

What it includes

Support that makes everyday life easier.

We support you kindly with the activities of daily living. With relationship-centred care, the person is at the heart of everything we do – this is how we honour your wish to live at home independently and on your own terms.

Carer in blue scrubs laughing warmly with an older woman

What companionship can look like, for example:

  • Company, conversation and a listening ear
  • Support through the day and help with planning your daily routine
  • Encouragement to stay active and to do things you enjoy
  • Support with everyday tasks – coordinated with nursing care and household help
  • Presence over several hours – or 12- or 24-hour presence on request

We discuss what suits you during the needs assessment. We do not offer a transport service – but we are happy to give you the relevant addresses.

Do you need help around the home? More about household help

How it works

How we find the right support.

Personal, unhurried and with clear agreements.

  1. Get in touch

    Call us on 044 500 49 27 or send us your request – for yourself or for someone close to you.

  2. Getting to know you at home

    We get to know you, your habits and your surroundings. We take your daily habits into account from the very first consultation.

  3. Clear agreement

    We agree the scope, times and costs with you before we start. Services that no insurance covers are always agreed in advance.

  4. Start with a stable team

    We take over your care within 24 hours – always with the same people wherever possible.

Costs & health insurance

What does companionship at home cost?

The costs depend on what support you need and how often. We discuss everything with you in advance – we only take on services that are not recognised by health insurance after prior agreement with everyone involved.

Health insurers pay for nursing and support measures, provided they are recognised by the insurers. Whether supplementary insurance covers further services is set out in your supplementary insurance policy.

Costs

By arrangement – transparent

  • Discussed in advance. We agree the scope and costs with you before your care begins.
  • No travel charges. For services outside the Health Insurance Act, we do not charge any travel or handling fees.
  • One invoice a month. In the second half of the month at the latest, always for the previous month.

All prices and rates

Frequently asked questions

Questions about companionship

All questions and answers

How much does companionship at home cost?

That depends on the type and scope of support. We discuss the costs with you before your care begins. For services outside the Health Insurance Act, we do not charge any travel or handling fees.

Does health insurance pay for companionship?

Health insurers pay for nursing and support measures, provided they are recognised by the insurers. We discuss anything that is not covered by insurance with you in advance.

Is support in my mother tongue possible?

We aim to provide nursing care and support in your mother tongue – our team speaks many languages. When you send your request, let us know which language matters to you.

Will I always be cared for by the same person?

We try to send the same carers to the same place whenever possible. Because our staff work part-time and are sometimes away on holiday, at training or ill, this is not always possible.

If you only need help around the home at regular intervals, planning for the same staff member is usually feasible.

Which services do I have to pay for myself?

All services that are not covered by insurance. Before that happens, we discuss everything with you in advance: we only take on services that are not recognised by health insurance after prior agreement with everyone involved.

For services outside the Health Insurance Act, we do not invoice any travel charges or other handling fees.

For nursing services covered by basic insurance, you pay a patient contribution in addition to your deductible (franchise) and co-payment (Selbst­behalt); children and young people under 18 are exempt. The amount is set by the canton – you will find it on our prices page.

Prices and patient contribution

What if something else comes up at short notice at the time of a visit?

Please contact our scheduling team as soon as possible so that we can discuss the situation. We will try to find a solution.

As a rule, a planned visit must be cancelled or rescheduled 24 hours in advance. In exceptional cases, special arrangements can be made. Visits that are not cancelled will be charged.

Where we work

Companionship in your region

We are out and about for you in the cantons of Zurich (including the City of Zurich), Aargau and Schwyz. Everyone living in these cantons can use our services.

Our office: Lerzenstrasse 11, 8953 Dietikon

We are here for you

Companionship with heart – in your own home.

Tell us what you would like – we will advise you personally and find the right solution together.

Call044 500 49 27 Requestsend online